TWO CREDIT REPORTING AGENCIES OPERATE IN CANADA
There are two primary credit reporting agencies operating in Canada, TransUnion, and Equifax. Creditors report to these agencies, and in turn, utilize the information these agencies compile to assess credit worthiness of their existing and future customers. There is a constant exchange and updating of information provided to the credit agencies on a monthly or a periodic basis, which is added to each individual’s credit profile.
ACCESS AND RECEIVE YOUR FREE CREDIT REPORT
Under Canadian law, you have a right to access this information and request free credit reports from these agencies.
Our website provides printable forms and instructions on how to complete and submit the forms required in order to receive your free credit reports by mail. You can view and access these forms by clicking on the icons highlighted in blue for the Credit Reporting Agency you have chosen or would prefer to deal with.
Equifax Canada
- Phone to request a copy of your report and further information:
Phone: (514) 493–2314
Toll Free: 1–800-465–7166
- Mail a written request with copies of two pieces of identification to:
Equifax Canada Inc.
Consumer Relations Department
Box 190 Jean Talon Station
Montreal, Quebec H1S 2X2
- Fax a written request with copies of two pieces of identification to:
Facsimile: (514) 355-8502
TransUnion Canada
- Phone to request a copy of your report and further information:
Toll Free: 1–800-663–9980
- Mail a written request with copies of two pieces of identification to:
TransUnion Canada
Consumer Relations Department
P.O. Box 338, LCD1
Hamilton, Ontario L8L 7W2
Request a Credit Report On Line
If you would like to receive your credit report sooner than it will take to receive a response by mail, you can, for a nominal cost, purchase and receive your credit report online by accessing or clicking on either one of the website addresses identified below. Our website will direct you to the Order Placement page for each of the identified Credit Reporting Agencies:
Equifax Canada Inc: www.equifax.ca
TransUnion Canada: www.transunion.ca
